Privacy Policy

Last updated: 21 October 2026

1. Who we are

Sapience Systems LLP, a limited liability partnership registered in England and Wales (No. OC454938), registered office Stoney Works, 8 Stoney Lane, London SE19 3BD, United Kingdom, is responsible for the personal data described in this policy. Contact: team@sapience.systems.

2. What we collect

• When you contact us: your name, email address, company and the content of your message.
• When you become a client: contact and billing details of your team and the information needed to perform and invoice the services.
• When you visit this website: this website does not use cookies or analytics. Our hosting provider processes technical data such as IP addresses to deliver the site and protect it from abuse.

3. Business contact data in our services

When we build prospect lists, we process business contact data, such as names, job titles and work email addresses, from publicly available and licensed business sources. We do this on behalf of and on the instructions of our clients. If you believe your data appears in a list we built, contact us and we will help you exercise your rights.

4. Why we use personal data

• To reply to enquiries and to prepare and perform our agreements with clients (contract).
• To run and protect our business and this website (legitimate interests).
• To keep accounting and tax records (legal obligation).

5. Who we share it with

We share personal data only with service providers that help us run our business, such as hosting, email and payment providers, and only as needed for that purpose. We do not sell personal data.

6. International transfers

Some of our service providers process data outside the United Kingdom. Where this happens, we rely on appropriate safeguards, such as adequacy regulations or standard contractual clauses.

7. How long we keep it

We keep client and billing records for up to six years after an engagement ends, as required for accounting and tax purposes. We keep enquiries that do not lead to an engagement for up to two years.

8. Your rights

Under UK data protection law you can ask us to access, correct or delete your personal data, to restrict or object to its use, and to receive a copy of it. To make a request, email team@sapience.systems. You can also complain to the Information Commissioner's Office (ico.org.uk).

9. Changes

We may update this policy. The current version is always on this page.